Patients who reported that they "Always" received bathroom help as soon as they wanted
Provider
51%
State
71%
Nation
67%
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted
Provider
17%
State
11%
Nation
10%
Patients who reported that they "Usually" received bathroom help as soon as they wanted
Provider
32%
State
18%
Nation
23%
Patients who reported that they "Always" received help after using the call button as soon as they wanted
Provider
56%
State
70%
Nation
65%
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted
Provider
13%
State
9%
Nation
9%
Patients who reported that they "Usually" received help after using the call button as soon as they wanted
Provider
31%
State
21%
Nation
26%
Patients who reported that their room and bathroom were "Always" clean
Provider
59%
State
72%
Nation
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Provider
17%
State
10%
Nation
9%
Patients who reported that their room and bathroom were "Usually" clean
Provider
24%
State
18%
Nation
18%
Patients who reported that their nurses "Always" communicated well
Provider
78%
State
82%
Nation
80%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Provider
5%
State
5%
Nation
4%
Patients who reported that their nurses "Usually" communicated well
Provider
17%
State
13%
Nation
16%
Patients who reported that their doctors "Always" communicated well
Provider
80%
State
85%
Nation
80%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Provider
5%
State
5%
Nation
5%
Patients who reported that their doctors "Usually" communicated well
Provider
15%
State
10%
Nation
15%
Patients who reported that they "Always" received help as soon as they wanted
Provider
53%
State
71%
Nation
66%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Provider
15%
State
10%
Nation
10%
Patients who reported that they "Usually" received help as soon as they wanted
Provider
32%
State
19%
Nation
24%
Patients who reported that their pain was "Always" well controlled
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Provider
N/A
State
9%
Nation
7%
Patients who reported that their pain was "Usually" well controlled
Provider
N/A
State
18%
Nation
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
Provider
59%
State
66%
Nation
62%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Provider
23%
State
18%
Nation
20%
Patients who reported that staff "Usually" explained about medicines before giving it to them
Provider
18%
State
16%
Nation
18%
Patients who reported that NO, they were not given information about what to do during their recovery at home
Provider
16%
State
15%
Nation
14%
Patients who reported that YES, they were given information about what to do during their recovery at home
Provider
84%
State
85%
Nation
86%
Patients who "Agree" they understood their care when they left the hospital
Provider
46%
State
41%
Nation
42%
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital
Provider
7%
State
6%
Nation
6%
Patients who "Strongly Agree" they understood their care when they left the hospital
Provider
47%
State
53%
Nation
52%
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital
Provider
37%
State
38%
Nation
36%
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital
Provider
7%
State
4%
Nation
5%
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital
Provider
56%
State
58%
Nation
59%
Patients who "Agree" that the staff took my preferences into account when determining my health care needs
Provider
52%
State
47%
Nation
47%
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs
Provider
7%
State
7%
Nation
7%
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs
Provider
41%
State
46%
Nation
46%
Patients who "Agree" that they understood their responsiblities in managing their health
Provider
49%
State
42%
Nation
44%
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health
Provider
5%
State
5%
Nation
5%
Patients who "Strongly Agree" that they understood their responsiblities in managing their health
Patients who reported that NO, they did not discuss whether they would need help after discharge
Provider
20%
State
16%
Nation
15%
Patients who reported that YES, they did discuss whether they would need help after discharge
Provider
80%
State
84%
Nation
85%
Patients who reported that their doctors "Always" explained things in a way they could understand
Provider
73%
State
81%
Nation
75%
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand
Provider
7%
State
6%
Nation
6%
Patients who reported that their doctors "Usually" explained things in a way they could understand
Provider
20%
State
13%
Nation
19%
Patients who reported that their doctors "Always" listened carefully to them
Provider
79%
State
83%
Nation
78%
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them
Provider
5%
State
5%
Nation
6%
Patients who reported that their doctors "Usually" listened carefully to them
Provider
16%
State
12%
Nation
16%
Patients who reported that their doctors "Always" treated them with courtesy and respect
Provider
88%
State
89%
Nation
86%
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect
Provider
4%
State
3%
Nation
4%
Patients who reported that their doctors "Usually" treated them with courtesy and respect
Provider
8%
State
8%
Nation
10%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Provider
10%
State
8%
Nation
8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Provider
19%
State
19%
Nation
20%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Provider
71%
State
73%
Nation
72%
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for
Provider
73%
State
78%
Nation
75%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for
Provider
12%
State
9%
Nation
9%
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.
Provider
15%
State
13%
Nation
16%
Patients who reported that their nurses "Always" explained things in a way they could understand
Provider
72%
State
78%
Nation
75%
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand
Provider
7%
State
6%
Nation
6%
Patients who reported that their nurses "Usually" explained things in a way they could understand
Provider
21%
State
16%
Nation
19%
Patients who reported that their nurses "Always" listened carefully to them
Provider
75%
State
80%
Nation
77%
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them
Provider
5%
State
5%
Nation
5%
Patients who reported that their nurses "Usually" listened carefully to them
Provider
20%
State
15%
Nation
18%
Patients who reported that their nurses "Always" treated them with courtesy and respect
Provider
86%
State
87%
Nation
86%
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect
Provider
4%
State
3%
Nation
3%
Patients who reported that their nurses "Usually" treated them with courtesy and respect
Provider
10%
State
10%
Nation
11%
Patients who reported that the area around their room was "Always" quiet at night
Provider
68%
State
72%
Nation
62%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Provider
6%
State
5%
Nation
9%
Patients who reported that the area around their room was "Usually" quiet at night
Provider
26%
State
23%
Nation
29%
Patients who reported NO, they would probably not or definitely not recommend the hospital
Provider
8%
State
6%
Nation
6%
Patients who reported YES, they would definitely recommend the hospital
Provider
73%
State
71%
Nation
70%
Patients who reported YES, they would probably recommend the hospital
Provider
19%
State
23%
Nation
24%
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects
Provider
45%
State
54%
Nation
48%
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects
Provider
33%
State
26%
Nation
30%
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects
Provider
22%
State
20%
Nation
22%
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge
Provider
12%
State
14%
Nation
13%
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge
Provider
88%
State
86%
Nation
87%
N/A Data not available.
